We are well-prepared to satisfy our customers' various needs.
Our RMA team promptly resolves any after-sale repair needs based upon well-trained team members, efficient procedures and state-of-the-art advanced facilities. With our eService IT system and efficient Return to Vendor (RTV) processes, whether a board-level or system- level problem, the customer can be assured that our eService IT system and RTV processes will always provide quick and efficient solutions to our customers.
Pegatron has comprehensive support network and our diverse services encompass the following areas:
• WUR (Whole Unit Repair )
• RFB (Refurbish)
• BLR (L1 to L4 board level repair )
• Display Panel Module (LCM/TPK) Repair
• Call Center
• Technical Service
• VMI Solutions
• EWP (Extended Warranty Program)